Grandsys Inc.

Grandsys Inc. is a technology and information services company specializing in the development and integration of customer service center software solutions. Established in 1992 and headquartered in Taipei, the company offers a range of products and services including AI-powered voice and text robots, intelligent assistants, omni-channel customer engagement platforms, enterprise application middleware, and smart video solutions. Grandsys Inc. also provides system planning, cloud application integration, technical support, consulting, and maintenance services tailored to support digital transformation initiatives for organizations. Its solutions cater mainly to businesses aiming to enhance their customer experience and operational efficiency by leveraging artificial intelligence, unified communications, and cloud technologies. Grandsys Inc. plays a significant role in Taiwan’s technology sector, delivering essential tools for customer engagement and experience management in an increasingly digital business landscape. The company is led by CEO Hung Hsing Lin and supports enterprise clients across various industries seeking advanced, integrated software services for modern communication and service infrastructures.